Sitemap - 2024 - Platforming Community

Why brands should embrace customer-led communities

Setting Expections

Inclusivity and accessibility.

Transparency

The magic of cohorts: How small groups can drive engagement in large communities

Beyond the newsletter

It’s not just about defining community, but defining your community.

Designing Joy for Communities.

Who are you selling to?

Hero of the story

Yes, Chef. Metrics Matter, Chef.

The Ski Slope Funnel

Rhythms and progress

Your community platform should be designed like a city.

Start with questions, not answers

Events - Creating those FOMO moments.

Six Thinking Hats (Community Edition)

Building Platforms That Succeed: Why We Focus on Discovery First

Why Communities Fail: Lessons from behind the curtain

Six Common CRM Mistakes

What do you call a community without a Manifesto or Mission?

Why marketplaces are the ultimate cheat code

How to ‘good nudge’ your community members to the top

From silo to synergy: 3 ways to extend your brand into your digital community

The truth about vanity metrics (How to gather data that stakeholders REALLY care about)

Movin’ on up!.. the community participation ladder

Sign-ups vs drop-offs (How to find the perfect balance for an engaged community)

Platforming Community Live 🎉

Technology isn't your solution.

Stop Broadcasting

Bottlenecks and Leadership

Ownership (How to decide between bespoke and off-the-shelf community platforms)

Community then Platforms

Recovery Runs

Host more dinner parties to learn about onboarding.

What's next for Community Platforms in 2024?