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The magic of cohorts: How small groups can drive engagement in large communities
Cohort-based engagement can be a powerful way to bring connection to even the largest of communities.
Beyond the newsletter
An audience is not a community.
It’s not just about defining community, but defining your community.
Because if they're not, you'll never be talking about the same thing.
Designing Joy for Communities.
“I think one of the biggest things that were different for me building this community is having access to a brand team”
Who are you selling to?
'Who' is arguably more important than the; what, why or when of your community and its platform.
Hero of the story
Making others look great, in front of their boss.
Yes, Chef. Metrics Matter, Chef.
I’m sure data and metrics play some part in your role.
The Ski Slope Funnel
We know that customers are individuals. Not all routes to sale will look the same. That’s when I began to visualise the different routes as a piste map.
Platforming Community
Platforming Community
Thoughts and expertise on the platforms available for your online community.
Recommendations
Max’s Newsletter
Max’s Newsletter
Max Pete
Community Inc.
Community Inc.
Gareth Wilson
Continuous Community
Continuous Community
Rosie Sherry
Customer-ization's Newsletter
Customer-ization's Newsletter
Madeleine Milne

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